Heidi Dowse
Heidi Dowse, The Salvation Army Aged Care Plus Sydney, Australia
Biography
Heidi Dowse is currently employed by The Salvation Army Aged Care Plus, Australia, as the Clinic, Quality and Compliance Manager. Heidi has worked in Aged Care for almost 30 years, holding a variety of positions, including Dementia Specialist and Learning and Development Manager. She currently has a Master’s Degree in Nursing where she has researched culture change in aged care.Heidi is passionate about education and believes the key to change lies in moving the heart of staff before being able to move their thoughts to change. She is able to do this by sharing the stories of the people she has had the honour to care for, in particular at the end of their life. Heidi believes in always looking for the shiny in life. So often we spend our lives looking for mud. If that is all you look for, you will miss the shining moments in life.